"Rusty was a tremendous help in my purchase of my first home two years ago. He laid everything I needed to expect out, and was quick to respond. He listened to exactly what I wanted and what I didn't want in a home, and helped me find the perfect fit. He walked me through the closing processes, and offered help in referencing contractors.Now two years later, he has helped me sell that first home, and starting the process all over again. It really has made what could be (and usually is) a stressful situation, become an easy transition. His professionalism and loyalty to his customers is above a 5-star rating. I highly recommend Rusty. Keep up the good work, friend."
Erin C Nuckols
–Jul. 12, 2018
"Great experience with Rusty: responsive, transparent, knowledgeable, informative and an advocate through the entire process. Would highly recommend."
–Jul. 2, 2018
"Rusty Underwood was an amazing agent, he made the daunting task of buying our first home easier and exciting! Thank you Rusty!"
–Jun. 25, 2018
"Rusty is very knowledgeable and very helpful. He helped us through the entire transaction even though I am pretty experienced in the industry myself, he is exactly what I would expect of an agent"
–Mar. 2, 2018
"Rusty was an amazing realtor who was very professional and straight forward. He brought a smile and knowledge to every encounter. We are grateful for the opportunity and he will forever be our realtor."
–Feb. 27, 2018
"Rusty did a great job!! He was very professional. Since I do not live in the Lexington area, it was nice to have someone that always kept me updated and informed before I had to ask.
I would recommend him to anyone, he was the best!!"
–Feb. 20, 2018
"Rusty sold our home in less than 48 hours and we felt compelled to allow him to help us build our new home. He was upfront during the whole process and ALWAYS took our call even during the difficult "wait time" when it seemed like forever to get the build process moving at a faster pace."
–Nov. 14, 2017
"Rusty went above and beyond. Couldn't have asked for a better agent!"
–Sep. 6, 2017
"Rusty was AMAZING. We explained how we were not in a rush and the specifics of what we were looking for in a new home. He contacted us promptly when a new home came on the market that would meet our needs and always made time to show us places. Rusty also has very good knowledge of the Lexington housing market and could help us figure out the best price for each option. I would highly recommend him to my friends and family as a realtor."
–Jun. 23, 2017
"Rusty Underwood is not only our friend but he is our trusted realtor. Rusty provides us the trust that we need when making home buying decisions. This is our second home with Rusty and I can't imagine not having him around for the next one. He is someone I consider and expert in his field!"
–May. 2, 2017
"Rusty has always been professional and is available any time to talk about concerns or discuss ideas I might have about purchasing or selling homes. He has gone above and beyond and Milestone is lucky to have such a dedicated employee."
–Apr. 25, 2017
"Sheila and I first met Rusty 3 years ago while we visited and open house on a new Ball subdivision. We had listed the home we currently lived in with another realtor and had an offer on it but to make a long story short that realtor was not completely up front and had actually hid some important information from us that gave us pause so the sale did not go through at that time. Rusty at that time had us ready to build a new home and when this happened to us, we had to back out on plans to build a new home. Finally this past February, we decided to try our luck again and sell the current home and purchase/build a new one but this time we called Rusty and he could not have been more empathetic and understanding and we sold it within 48 hours of the listing and everything was flawless with all the details taken care of by Rusty. We are currently building in Canewood in Georgetown and Rusty took care of that for us also. Rusty is my newest BEST friend for his ethic and sincerity."
Shelia & Dale
–Apr. 18, 2017
"Rusty Underwood is the most honest realtor I have ever met or had dealings with! Fi he says he is calling you back he does it! Never have had to call because he did not return my call! I just wish Ball homes was as fair and honest as Rusty!"
–Mar. 22, 2017
"Rusty was amazing. He really listed to what we were looking for and guided us through every step. He was great working with and we were astonished as to how quick we found and bought our house! They are there anytime that you may need to ask questions which made the process so much easier!"
–Mar. 6, 2017
"Rusty did a wonderful job. He has been very helpful and knowledgeable
He made the whole process easy for me. I highly recommend him"
–Jan. 2, 2017
"Rusty Underwood was our help at the we needed! Alway there, and answered his phone!"
–Oct. 7, 2016
"Rusty Underwood is top notch! He took great care of us!"
–Oct. 6, 2016
"Rusty Underwood was great throughout the entire process, and my home sold in three days!! I would highly recommend him to anyone buying or selling a home."
–Aug. 19, 2016
"Rusty Underwood was the consummate professional, and I would have been lost without his guidance, assurance, and recommendations. Milestone is lucky to have him!"
–Jun. 30, 2016
"Rusty did a wonderful job selling my house!"
–May. 2, 2016
"Rusty was very helpful and professional. He was always available to assist us. Great experience!"
Nathan & Danielle
–May. 2, 2016
"Rusty Underwood was the utmost professional. He went above and beyond in every situation. I would highly recommend him. Also,, he sold a home for me in 6 weeks after it had been with another realtor for 6 months. I was very disappointed with the first realtor. Rusty was the opposite of her in every way."
–May. 2, 2016
"From day one of meeting Rusty,, we had lots of questions about building a home,, the process,, etc. Rusty went above and beyond anything we could ask for. Some requests (like meeting us at the lot before signing the contract),, while silly,, meant a lot to us and he not once questioned it. Anything that ever came up while the house was being built,, we asked and he promptly responded,, whether it was a genuine issue (very few) or just our impatience which took his reassurance that everything was okay to help us feel better. We could not have asked for a more patient,, understanding and kind real estate agent than him nor could we have asked for a better builder than Ball Homes. We pray that he is blessed even more than we were with our new home."
Robert and Amanda
–Apr. 25, 2016
"Rusty is a consummate professional. We'll never use another realtor."
–Jan. 18, 2016
"Rusty went well above and beyond my expectations. He's definitely an asset to Milestone. Thank you all!"
–Dec. 20, 2015
""Rusty helped me buy my first home,, and I highly recommend him to anyone. He is professional,, reliable,, and extremely hardworking. He was in constant contact with me throughout the entire process,, always making time to talk (despite a 3 hour time difference) and always willing to negotiate in order to get the best deal possible. He went above and beyond to make sure that I was happy with everything from start to finish and made my first home buying process a very smooth and positive one. Anyone who chooses to work with him will have an excellent realtor and experience. Thank you so much! ""
–Nov. 30, 2015
"Rusty made selling my home and buying a new one a breeze. I cannot say enough good things about Rusty. He is as professional and knowledgable as they come, in any profession not just real estate. Rusty kept me informed throughout the entire process and coached me through situations I was not familiar with. Not only did Rusty sell my house much quicker than I anticipated but found my family our dream home. Whether you are a seasoned veteran in real estate or thinking of buying your first home, I would recommend Rusty to any and everyone. He is one of the nicest most genuine people I have ever met. He is fast to respond with any questions or concerns and with his vast knowledge of contracts and real estate he is one you can rely on. Thank you again Rusty, you went way above and beyond my expectations!"
–Nov. 18, 2015
"My husband and I met Rusty Underwood at an open house we were perusing on a Sunday afternoon. As it turned out that home didn't work out for us but Rusty patiently and diligently searched and searched with us for the right home,, came to our current home and listed it for us,, found our new home and helped us find the right people to do a remodel on the new home. Throughout this process I have never met anyone more professional,, thorough,, where we always felt we were his only clients,, honest and straightforward! We made a friend in the process. I would encourage anyone to contact and meet Rusty. Once they do,, they will understand all I am saying. He is wonderful."
–Oct. 30, 2015